About Us old
Summerhouse is a beautiful store located in Moraira which offers a fantastic range of coastal and boho style homewares and gifts carefully selected from around the world.
As well as buying from around the globe we also work with artisans locally and in Ibiza and Mallorca to bring you beautiful Mediterranean insprired gifts.
We pride ourselves on discovering and unique artisan crafts and goods and bringing them back to our Moraira store and also selling them online throughout Europe.
Summerhouse Moraira also stock a full range of quality sheets, towels, curtains, cushions, duvet sets and pillows. In fact everything that you need for your holiday home or rental property. We offer discounts to commercial or bulk buyers on our full range of bedding.
Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
The contract of purchace will be entered into by both parties (Summerhouse , Edificio Benidorm Local 5, Carretera Moraira - Calpe. Moraira. Alicante 03724).
We accept paypal payments and credit/debit card payment only.
We accept payment by 3 methods:
1. Paypal - Which also allows payment by Spanish issued Credit and Debit cards.
2. Bank Transfer - Please email us for details.
3. Credit Card.
All images on our site are for illustration purposes only and actual products may differ slightly.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling
Mainland Spain and Portugal €5.95. We also deliver throughout Europe, please see the checkout for details.
FREE DELIVERY OFFERS OVER €100.00 - This offer applies to delivery addresses in Mainland Spain only.
If returning an order which qualified for free delivery a €5.95 charge will be made for postage.
Delivery Schedule
We aim to deliver your order as soon as possible. We will normally send your order to you in 1- 2 business days and will advise you if an item is out of stock and give you the option either waiting for you item or cancelling your order.
* Subject to stock availability
Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges
For all orders placed, the standard rate of 21% IVA is added.
Reaching Us
If you need to reach us, please email us using the link on the store page, alternatively, you can call on 965745188 (our phone lines are open Monday - Friday 10am - 5pm) , E-mail: sales@summerhouseonline.com or write to us at Summerhouse ,Edificio Benidorm Local 5, Ctra Moraira - Calpe, Moraira. 03724, Alicante, Spain.
Privacy Policy
Summerhouse do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfillment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Summerhouse does not store any of our customers financial or card details.
Returns Policy
We are sure that you will be delighted with your purchases. However, if you wish to exchange or return an item, please inform us by e-mail(sales@summerhouseonline.com) or phone within10 working days of receipt.
We advise that you send your package by recorded delivery as we can not be held responsible for any items lost or damaged during return to us.
The cost of return will be borne by the customer unless the item is deemed to be faulty by Summerhouse.
For exchanged items, or items ordered incorrectly by the customer, postage and packing (€7.00) will be charged .
We cannot refund products which are deemed unsuitable by the customer without the original packaging unless faulty or products that have been altered or used in any way.
If altering your curtains please check that they are in perfect condition before altering them. We are not liable for faults or flaws on a product after they have been altered.
Refunds will be processed within 28 days and will be refunded by method of payment. We will not accept returns if the item is unsuitable on tailor made product ( eyelets added or length/ width altered) unless faulty.
You may cancel your order at any time up until the item is dispatched by contacting our customer service department on 965745188 or e-mailing sales@summerhouseonline.com
Our returns address is:
Returns Dept
Summerhouse
Edificio Benidorm, Local 5
Carretera Moraira - Calpe
Moraira
03724
Alicante
We ask you to contact us for our full returns policy before returning goods in order to process your returns and any refund as quickly and safetly as possible.
Your rights to return goods are protected under the EU Distance Selling Directive.
